What to Expect During Construction of Our 100% Fiber-Optic Network
Our construction phase is a temporary step in bringing you our 100% fiber-optic network to upgrade your internet. At FastBridge Fiber, there's a lot of excitement in the air as we build and expand our network because we know that when we're done, your internet will be incredibly fast and future-proof.
Depending on your neighborhood, construction may take place underground or on existing utility poles. Either way, it all adds up to faster internet headed your way and we can hardly wait!
Planning Our Fiber Network
When planning a fiber-optic network, a lot happens before we construct. A detailed network design is carefully created. This design includes where the fiber will be placed and considers many factors that impact when it will be installed underground and when it will be placed on existing utility poles. Aerial construction is now our primary method, which means fiber is typically installed using utility poles. However, some neighborhoods may still require underground installation, depending on infrastructure and layout. Once planned it’s on to construction.
We'll Be Sure To Let You Know When Construction Is Starting
When we’re ready to start construction in your neighborhood, we’ll place door hangers on homes and yard signs, where possible. And then, just to make sure we don’t miss you, we’ll send postcards.
EASEMENTS & RIGHTS-OF-WAY
It probably seems a bit strange to have people walking in your yard – our crew will be working on public rights-of-way and utility easements that may be located on your property. If the fiber in your neighborhood is being buried, we will bury a small underground container between your house and your next-door neighbor. It will contain fiber enabling us to connect the two homes to our network should you choose to do so. In areas where fiber is installed aerially, contractors may access the utility poles behind your property to connect homes to the network. This approach usually doesn’t require digging or marking the ground. Once the work is complete, our crew will leave your property, and you and your neighbors will be much closer to getting fiber internet.
COLORED FLAGS AND PAINT MARK EXISTING UTILITIES
In neighborhoods where we’ll be burying the fiber, a utility locating company and/or the power company uses a system to mark existing utility lines with colored flags and temporary paint. These markers help our crew to avoid damage during construction. These markers are extremely important to prevent interruptions in local utility services and prevent injury from ruptured gas or electricity lines.
Please do not tamper with these flags and markings.
clean up & restoration
Our team at FastBridge Fiber ensures thorough clean-up following every job, leaving your home in its original, pristine state.
Once construction is complete and as weather permits, our professional crews will restore the area to as close to its original condition as possible in line with industry best practices.
Prior to construction we document each neighborhood, which includes taking aerial photos of the area.
Concrete/Asphalt
If our crews cause damage to concrete or asphalt driveways or sidewalks, they will come back to fix the spot once construction is complete. We will not restore existing cracks or damaged sidewalks or driveways.
Lawn Restoration
Our crews will rake, seed and straw the areas where digging occurred once construction is complete. Please be sure to water the grass seed when there hasn’t been much rain. We are unable to work around, move, or care for any flowers or plants that are in the utility easements. Before construction crews start work in your neighborhood, we will leave a door hanger and/or send you a construction notification by mail. If you're concerned about your plants, we recommend moving them prior to the start of construction to ensure they remain undisturbed.
Other Underground Items
Other Underground Items - If you have a sprinkler system, invisible dog fence, or any other underground items, as a precautionary step please mark areas of concern with white flags or paint to alert us. This will help our crews to exercise caution in those areas. You can also report any underground items to us by clicking the Contact Us button below and provide a brief description of what to look for and where.
Sign Up for Fiber Today!
The earlier you sign up, the sooner you’ll be able to schedule your FREE professional installation. Our plans include a Wi-Fi 6 device to give you the best Wi-Fi experience. Hold on to your hats because we also have no contract and no hidden fees!
Provide your contact information to show us your interest and we’ll let you know when it’s time to schedule your installation. (Did we mention it’s free?)
Schedule Your Installation
We give you the power to schedule a date that works for you. Once it’s time for you to schedule your installation we’ll let you know.
Fiber Is Installed
Our professional technicians will run fiber into your home. Before they leave, they’ll set up your Wi-Fi completely and make sure you’re connected.
Construction FAQ
Why did you choose to build in my area?
Because we believe you deserve the best internet, and fiber is simply the best! Up until now your only choices for internet can’t keep up with evolving technology and bandwidth demands. Fiber internet sets you up for life!
Why do certain coverage areas stop short at different streets, addresses, and parts of neighborhoods?
While our goal is to expand service as broadly as possible, sometimes we hit roadblocks. Some areas like certain streets or parts of neighborhoods face factors like permitting requirements, complex engineering, and existing infrastructure that delay or even prevent service expansion to specific homes. While these challenges may put certain areas on hold, we’re always evaluating our network and may expand coverage in the future!
Will FastBridge Fiber restore my property to the way it was before construction started?
We will do our best to avoid damage to your property. We are committed to cleaning up and restoring the property to how we found it as quickly as possible once construction is complete. Please let us know if that is not the case by sending an email to us at support@fastbridgefiber.com or calling 800.661.0232 and we’ll do our best to make things right!
Note: Weather may delay restoration.
Can I sign up for service even if the construction crews are still working in my neighborhood?
When we’re close to servicing in your neighborhood, we’ll start accepting orders. Check your address here to see the status!
Why are there flags in my yard and what does it mean?
If you see utility flags in your yard, it means underground lines have been marked to prevent damage to utility lines such as gas lines during digging. Please do not remove the markings as they help ensure a smooth and safe installation process. If fiber is coming to your area, the flags are a sign that our high-speed internet is on its way!
Learn more about what different utility flags and markings mean here.