Switching to FastBridge Fiber internet service doesn’t mean losing your home phone or changing your number! While we don’t provide home phone service, many of our customers choose Ooma phone service because it’s affordable, reliable, and easy to set up.
With Ooma, your phone will work through the internet—just like your current home phone. All you need is:
- An Ooma Telo device (a small device that connects to your FastBridge Fiber router)
- A phone (you can use your existing phone* or get a new one from Ooma)
*Some older phones may not be compatible—check Ooma’s website for details.
Follow These Easy Steps for a Seamless Transition to Ooma:
Option 1: Use an Ooma Handset
If you’re setting up a new Ooma handset:
- Set Up Your Ooma Telo and Phone
- Insert batteries and charge your Ooma handset.
- Plug the Ooma Telo into your FastBridge Fiber router using the included Ethernet cable.
- Power it on, and you’re ready to go.
- Activate Your Service
- Visit Ooma’s activation page and enter the activation code from your device.
- Register Your 911 Address during setup to ensure emergency services can locate you.
Option 2: Keep Your Current Phone
Want to keep your existing home phone and number? Ooma makes it easy.
- Connect Your Current Phone
- Plug your existing phone into the Ooma Telo device.
- Connect the Ooma Telo to your FastBridge Fiber router using an Ethernet cable or Wi-Fi.
- Activate Your Service
- Visit Ooma’s activation page and enter the activation code from your device.
- Register Your 911 Address during setup to ensure emergency services can locate you.
How to Keep Your Phone Number (Porting the Number)
Start a Number Transfer
- Request a number transfer through Ooma. Do not cancel your current phone service until the transfer is complete (this usually takes about two weeks, depending on your provider).
- DON’T cancel your current phone service or you risk losing your current phone number
Want to know if your number can be ported? Check here.
Moving Your Home Phone Within Your House?
If you need to move your home phone to another room in your house:
- Unplug the Ooma Telo from your router and power outlet.
- Move it to a new location with power and a connection to your FastBridge Fiber router.
- Reconnect using an Ethernet cable or Wi-Fi.
That’s it! Setting up Ooma is quick and simple. If you need more details, visit Ooma’s support page.
DISCLAIMER: FastBridge Fiber is not directly affiliated with Ooma Inc. and does not sell or resell Ooma devices or phone services. This guide is for informational purposes only. For questions or support related to the Ooma devices or phone services, please contact Ooma Inc. directly.
